My Testimony: FAST shipment with my order. I had a problem with some bass drum claws I received - DFD replaced them, no questions asked. Great prices...
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Wow! ...thank you so much for your prompt reply and fantastic customer service.
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Just wanted to say thank you so much for the quick shipment of my tension rods. I have my new bass drum up and thumping!

I tried to order...
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Hi I just wanted to say I am really impressed with drumfactorydirect. I was able to get the kickport from you 10 bucks cheaper than any retail stores...
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What service! I'm so impressed. I work for another MAJOR chain and you guys make us look like fools.
Scott

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