10-1-2010 Matt, your service is a model of what customer service is all about. My first purchase was the Mid East 16" crash cymbal. First of all, I...
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I'd like to give a personal thanks to you, Matt. You've been a great help, prompt and concise, with any questions I've had. So thank you!
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After finally deciding to refinish my drum kit, I've placed several orders now with drumfactorydirect. They are courteous, professional, carry...
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P.S. I asked around for other lug ideas (having recently bought some tube lugs from you guys, but not wanting to use tube lugs for this particular...
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Hi Matt The skins came today and the drum will soon sing. Thanks for rectifying the situation and such good customer service. Take care, -Ed
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