Hi My order arrived today, many thanks for the great customer service, much appreciated Neil
Read More ->

A big thank you to everyone making it happen @ drumfactorydirect.com, all other drum websites fail to compete with your customer service,...
Read More ->

After finally deciding to refinish my drum kit, I've placed several orders now with drumfactorydirect. They are courteous, professional, carry...
Read More ->

We received the hoops today, all I can say is thank you very much we are extremely impressed with your efficiency in this matter and will certainly...
Read More ->

ThankYou Matt... He went above and beyond the call of duty,when I wanted to exchange my Worldmax BlackHawg for a BlackDawg snare drum after I...
Read More ->