All Testimonials
Thank you for your prompt service in getting my last two orders to my door step. Everything arrived in excellent shape and working order. It is refreshing to do business with people who take pride in their work and in their company. I look forward to doing further business with DFD. Again, THANK YOU and have a great holiday season. Sincerely, Eric
I had ordered some parts from another vendor six months ago and despite e-mails and calls I have not gotten anything from them. Ordered from drumfactorydirect and had my parts in two days. Professional, pleasant and honest, what more can you ask for!!!
Excellent selection and service!
I have orderd from DFD many, many times and have never had any issues. The selection of products is very wide and the site has nice customer features, such as the back in stock notification emails. The turnaround time after ordering is very quick, as is the shipping. When I need any piece of drum gear, DFD is the FIRST place I turn. Thanks, guys! Bravo.
I just wanted to take the time to thank you guys. I've been doing some long overdue maintenance on my 20 year old kit and hardware. You guys have helped to make this a truly enjoyable endeavor. Your selection is awesome and the prices are straight up unbeatable. Shipping is a dream. I'm way down here in Austin, TX and have never waited more than 5 days or so for my order. When the order gets here, it is complete and in tact. I can't comment on your customer service, because I've never had any problems. At all. That, in and of itself, speaks volumes. Keep up the good work. You've made a long-term, and loyal customer out of this drummer!! You have the thanks of both me, and my kit Brian
thanks!, the gibraltar three point throw-off is an excellent upgrade/replacement for my 1930's leedy snare. great price and works smoothly. the 2.3 rims are also very nice and everything else I've gotten from DFD has been as described and worked for me well
Hi from down under. I would like to thank you guys for excellent products, shipping time and customer service. Cheers and all the best from Chris in Tassie, Australia
I have purchased more than a few times, being from Canada I have received the parcels trouble free, very satisfied....
Just wanted to say that EVERY order I have placed with you since I found your place has been PERFECT - correct items, well packed and PROMPT. You guys raise the bar for all others out there. Thanks for being simply fantastic. Best, Dave
This is by far the best customer service I have ever had. Quick Shipping with great pricing! Please do not buy from anyone else online. Drumfactorydirect is the Best and I will buy from them again. Thanks
Just wanted to say thank you for the great service. My drum heads arrived very quickly and well packed. Thank you again and I will certainly order from your company again.
